Return & Exchange Protocol
ON-DEMAND PRODUCTION At NAGATI Worldwide, every garment and product is materialized on demand specifically for you. We utilize a zero-waste, digital-first manufacturing model. Because your item is custom-produced the moment your order is initiated, we do not accept returns or process exchanges for buyer’s remorse or incorrect size selection. Please consult the detailed sizing matrices provided on every product page before securing your order.
DEFECTS & ANOMALIES
We stand by our design standard. If your piece arrives compromised—meaning you received a misprinted, damaged, or defective item—we will rectify the issue immediately.
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Claims for misprinted/damaged/defective items must be submitted within 30 days of the delivery timestamp.
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To initiate a replacement, contact our team at nagatiworldtour@gmail.com with your order number and clear photographic evidence of the anomaly. Once verified, a replacement will be dispatched at no additional cost.
LOST IN TRANSIT
For packages lost within the global logistics network, claims must be submitted no later than 14 days after the estimated delivery date. If the carrier tracking indicates the package was delivered to your specified address, NAGATI Worldwide is not liable for stolen or misplaced items following delivery.
INVALID COORDINATES (WRONG ADDRESS)
If a package is returned to our facilities due to an insufficient or incorrect address provided at checkout, you will be liable for the reshipment costs. Please verify your shipping coordinates before confirming your order.
INTIMATES & COSMETICS
For strict health and hygiene protocols, all intimate apparel (including bodysuits, swimwear, and lingerie) and consumable items (lip aesthetics, supplements) are strictly non-returnable and non-refundable under any circumstances.
Where AI & Fashion Collide
Gone are the days of the difficulties that come with brand deals and brand collaborations. Before, you would ship apparel to influencers and hope for a shoutout or social proof in return to help build brand trust with potential new customers on a human, personal level.
Today, we have advancements in Artificial Intelligence that allow content creators to get the green light or consent to use someone's AI avatar or AI influencer in creative efforts for your brand. AI isn't taking your jobs; AI is making everything possible.
We are looking for AI talent from around the world who are interested in having their AI talent, AI influencers, and AI musicians become a part of a growing AI community called the NAGATI Network, our online group for people who love AI, its capabilities, and opportunities.
DM US ON TIKTOK AND/OR EMAIL US NAGATIWORLDTOUR@GMAIL.COM FOR MORE DETAILS AND INCLUDE A SUMMARY OF YOUR AI AVATAR OR AI INFLUENCER AND ATTACH IMAGES/VIDEOS OF YOUR AI TALENT.